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    6 Steps to Becoming a Good (Social) Listener
    Article
    March 16, 2013
    3 min
    42

    6 Steps to Becoming a Good (Social) Listener

    Too many companies treat social media as if it’s a one-way conversation. They set up Twitter and Facebook accounts and then start pumping out updates. But guess what? Your followers, fans, friends and customers are talking back. 1. Identify your audience. Once you know who your audience is, you need to know where they are. A common […]

    Social
    Social: The Best Cocktail Party Ever
    Article
    March 7, 2013
    5 min
    37

    Social: The Best Cocktail Party Ever

    As we all end our holiday run of nights filled with parties and long, lazy days to recover, I must admit there’s a part of me that doesn’t want it to end. Although it can be expensive and exhausting, there’s something about connecting with others, sharing stories, laughs and great conversation that feeds the soul. […]

    Social
    Social Intelligence: Raise Your IQ
    Article
    March 5, 2013
    3 min
    29

    Social Intelligence: Raise Your IQ

    We are getting closer than ever before to achieving the highest level of “social intelligence” – meaning understanding the real time information we have access to that powers smarter decisions faster, and with more accuracy. Social media has both set the platform for us to become more intelligent and nimble and address the rising expectations […]

    Social
    Be A Brand of Attraction
    Article
    February 4, 2013
    4 min
    20

    Be A Brand of Attraction

    The Law of Attraction, one of the seven Laws of the Universe, explains that “like” matter is attracted to other “like” matter, whether positively or negatively. Magnets are scientific evidence of this, and although there’s no specific evidence to prove this Law in humans, I can say that I am a firm believer. We’re all […]

    Marketing
    Five Rules on How to Speak Human
    Article
    January 24, 2013
    3 min
    34

    Five Rules on How to Speak Human

    I don’t care what language you speak, who your brand is or what message you’re trying to send, we all need to speak more human (tweet this). Often enough we complicate what we’re trying to say. Ironically, as our world becomes more customer-owned and socially-enabled, we continue to see complicated, redundant, over-technical, and over-thought mass […]

    Marketing
    The Art of Storytelling
    Article
    January 15, 2013
    3 min
    32

    The Art of Storytelling

    It doesn’t matter what kind of work you do, the best storytellers are the most successful (tweetable). I’ve been in awe my entire life and followed brands and people who make it look so effortless. What’s really fascinating to me is how a story comes together. I think its what first drew me into advertising. […]

    Marketing